You’re LosingMembers YouNever See Leave
Missed calls, declined cards, quiet cancellations, and a signup page nobody can finish on a phone. I automate the follow-up and handle the marketing, so your crew can focus on running the wash.
Member activity · last 30 days
Example- #2841-$19.99 /mo
Card declined, 3rd attempt
Nobody called. Cancels in 2 days.
- #3320-$29.99 /mo
Cancelled — “just not using it enough”
No save offer went out.
- #1904at risk
Last wash 43 days ago
No win-back sent.
- #2255-$19.99 /mo
Card expired Tuesday
Nobody called.
Walking out this month
71 members flagged, none contacted
$0 /mo
The problem
Nobody Answered. Nobody Followed Up.
Every one of these was somebody who already paid you once. Nobody at the wash did anything wrong either. There was just nothing in place to catch it.
I fix every one of these.Set up once, then it runs on its own.
Speedie D’s Car Wash
- Jared M.9 days ago
“Tag reader wouldn’t take my plate. Called twice on a Saturday, nobody picked up. Cancelled my unlimited.”
No response · 9 days
- Dana R.23 days ago
“Got charged again after I cancelled. Left a message last week, still waiting to hear back.”
No response · 23 days
- Marcus T.2 days ago
“Best wash in Gilmer, the guys up front are great.”
No thank-you sent, never asked for a referral
Every one of these is still sitting there. The next person who searches your wash reads them before they read anything you wrote.
What I actually do
Pick the Part You Care About
Let's Talk About Your Wash
Thirty minutes with me, not a sales rep. We go through where members slip away at your wash and what that costs. If the numbers aren’t there, I’ll say so on the call.
Schedule a Meeting